FAQ

Yes, of course! If you place your order before 3 PM, we will deliver the flowers on the same day during business hours. You can also choose express delivery when placing your order.

Each arrangement is handcrafted by our florists using fresh seasonal flowers. The bouquet will be as similar as possible to the photo, but some flowers may vary slightly depending on availability. The overall style, color scheme, and mood of the arrangement always remain true to the original.

Yes! You can add a personal greeting when placing your order — just fill in the “Card Message” field. The card is included free of charge, and no personal information about the sender is indicated on it.

Of course! If you want something special that is not on the website, please write to us. Our florists will be happy to create a custom arrangement just for you.

Yes! We will send you a photo of the finished arrangement right before the courier leaves for the recipient. After delivery, we will also ask you to leave a review of our work.

You will receive a confirmation email with the order details. Our florists will create an arrangement especially for you, and we will even send you a photo before delivery so you can make sure everything is perfect.

Yes! Orders placed before 3 pm are delivered on the same day by the end of the business day.

Yes, for an additional fee, we can deliver your order at the time you specify. Delivery time options are shown when you place your order.

We serve Fort Lauderdale and all of Broward County, Florida. If your address is outside our regular delivery area, we will contact the best florists in your area to ensure high quality. If for any reason a florist is unable to fulfill your order, we will refund your money.

Business bouquet delivery: 9:00 a.m. to 4:00 p.m., Monday through Friday. Delivery to homes, hotels, hospitals, and funerals: 9:00 a.m. to 4:00 p.m., Monday through Saturday. If you need delivery at a specific time, please specify this when placing your order, and we will do our best to accommodate you.

If you want to send flowers to a student, it is better to choose their home address — schools usually do not accept flower deliveries for students. Delivery to teachers is possible — we recommend placing your order early in the morning or the day before to ensure everything goes smoothly.

If the recipient is not home, the bouquet can be left with neighbors, in a safe place, or with a note on the door asking them to call back and schedule a redelivery. In some cases, the florist may contact the recipient directly.

If the recipient refuses to accept the flowers, the sender is fully responsible for the cost of the gift.

If you are willing to take responsibility for the safety of the arrangement, we can leave it at the door, on the porch, in the yard, or anywhere else you specify. But keep in mind: in summer, temperatures can be very high, so we do not recommend leaving flowers unattended — they may suffer from the heat.

With proper care, most of our arrangements stay fresh for 5–7 days or longer—it all depends on the type of flowers and how you care for them. A little care goes a long way! Read more about flower care on our blog.

Change the water every few days in a clean vase and trim the stems at an angle for better water absorption. If the vase has a floral foam block, keep the water level above the foam. Make sure that the leaves do not fall into the water — this will help prevent bacteria and prolong the freshness of the flowers.

Due to the perishable nature of flowers, all sales are final.

However, if you have any problems with your order or delivery, please contact us immediately at info@amoment4u.com.

We will gladly review each case and offer a replacement or refund if the problem was our fault.

Call us immediately at +1 929 316 3202. Since we offer same-day delivery, orders are processed quickly—the sooner you call, the better.

Yes! We will send you a photo of the finished arrangement right before delivery. After delivery, we will also ask you to leave a review of our work.

We accept all major credit and debit cards, as well as Apple Pay, Google Pay, PayPal, and Shopify Payments. All transactions are securely processed through our website.

Currently, all orders are paid for online — this ensures fast preparation and timely delivery of your bouquet.